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Home Innovation

Ministry of Humanitarian Affairs unveils digital platform to achieve paperless civil service

November 23, 2025
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By
Dauda Adamu

The Ministry of Humanitarian Affairs and Poverty Reduction formally activated the 1Government Cloud Enterprise Content Management System, a key component of the move toward a fully paperless civil service.

The ministry became fully operational on the 1Gov ECMS platform during a brief ceremony held at its headquarters in the Federal Secretariat, Abuja. This innovation is another boost to the Federal Government’s efforts to modernise public service delivery, strengthen data sovereignty and advance Nigeria’s digital transformation under the Nigeria First Policy.

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Speaking at the event, the Minister of Humanitarian Affairs and Poverty Reduction, Bernard Doro, said the deployment of the platform is in line with the objectives of the Nigeria First Policy and the Renewed Hope Agenda of President Bola Ahmed Tinubu’s administration, which places emphasis on efficiency, digitisation and improved public service delivery.

He revealed that the drive to digitalise government operations, cut inefficiencies and make public institutions more responsive to citizens is a welcome development.

“This innovation aligns squarely with the Renewed Hope Agenda, particularly the administration’s vision to digitalise government processes, reduce inefficiencies and make public institutions more responsive to citizens’ needs.

“Today’s event marks a significant step forward in the ministry’s ongoing commitment to innovation, transparency and operational excellence in the delivery of humanitarian and poverty reduction services to Nigerians across all regions”, the statement quoted Dodo as saying.

Doro commended the Permanent Secretary, the technical team and development partners for their efforts, saying their commitment reflects what a result-oriented public service should represent.

In her remarks, the Head of the Civil Service of the Federation, Didi Esther Walson-Jack, described the transition to paperless operations as a major milestone.

She explained that the switch to the 1Gov ECMS platform represents a fundamental shift in how ministries operate, noting that automated workflows, reduced paper dependence and real-time collaboration will now be possible. Walson-Jack called on other MDAs to key into the system and hailed Galaxy Backbone Limited for providing a shared digital infrastructure for the country in line with Nigeria First Policy.

She further urged the media to inform Nigerians that 19 ministries already operating on the 1Gov ECMS will no longer accept paper-based correspondence.

She said, “This ministry, with its vital mission of supporting the vulnerable, is now embracing paperless processes, and I say this is a milestone.”

Also speaking, the Managing Director and CEO of Galaxy Backbone, Prof. Ibrahim Adeyanju, reaffirmed the agency’s role as the FG’s digital infrastructure provider. According to the statement, Adeyanju said the government had invested heavily in digital infrastructure, adding that the current digitalisation push ensures these investments are fully utilised by public institutions.

He noted that the 1Government Cloud guarantees that confidential, sovereign, and sensitive data remain within Nigeria’s borders and under Nigerian laws.

He expressed confidence that with continued commitment across MDAs, the Federal Government’s target of achieving a paperless civil service by December 31, 2025, would be realised.According to the statement, Adeyanju said the government had invested heavily in digital infrastructure, adding that the current digitalisation push ensures these investments are fully utilised by public institutions.

He noted that the 1Government Cloud guarantees that confidential, sovereign, and sensitive data remain within Nigeria’s borders and under Nigerian laws.

He expressed confidence that with continued commitment across MDAs, the Federal Government’s target of achieving a paperless civil service by December 31, 2025, would be realised.According to the statement, Adeyanju said the government had invested heavily in digital infrastructure, adding that the current digitalisation push ensures these investments are fully utilised by public institutions.

He noted that the 1Government Cloud guarantees that confidential, sovereign, and sensitive data remain within Nigeria’s borders and under Nigerian laws.

He expressed confidence that with continued commitment across MDAs, the Federal Government’s target of achieving a paperless civil service by December 31, 2025, would be realised.

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